We're here to help you protect your business. Have questions? Need support? Want to share your story? We'd love to hear from you.
We typically respond within 24 hours during business days. For urgent technical issues, we aim for same-day responses.
As fellow sellers, we understand how urgent business issues can be. We prioritize support requests from active users and paying customers.
Here are answers to some of the most common questions we receive.
Our AI technology has a 95%+ accuracy rate for detecting potential trademark issues. We continuously improve our algorithms based on real-world feedback from users like you.
While we can't guarantee 100% protection (trademark law is complex), our scans significantly reduce your risk and help you make informed decisions about your product listings.
Yes! We offer a 30-day money-back guarantee on all paid plans. If you're not satisfied with our service, we'll refund your first month's payment.
Absolutely! We offer onboarding support for all new users. Just mention "setup help" in your message and we'll guide you through the process.
Your feedback helps us build a better platform for all creators.
Tell us about your experience with trademark issues. Your story could help shape our product and help other sellers.
Have an idea for a feature that would help your business? We're always looking for ways to improve our platform.
Interested in partnerships, collaborations, or spreading the word about trademark protection? Let's work together.
Want to see how we can help protect your business? Start with a free scan and experience our platform firsthand.
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